I wanted to take a minute to give you some feedback on my experience with Alloy Gutter.
As you know, there are countless companies that offer your services. A friend recommended your company to me and I can see why. The quoting process was delightful and informative. Every time I called, I was greeted with respect and a listening ear that was trying to help me in any way possible (I spoke to 4 different people). Once I determined what my needs were and the agreed upon cost, your installer came out to my house (on time) and exceeded my high expectations. He initially asked how I wanted the downspouts to be run, then briefly explained how it would look while setting an expectation on timeframe. They were very professional with the install and cleanup, plus extremely positive about your product and company. As a general manager in the retail business, having employees that communicate clearly and professionally, like they did, is a gift (especially in the customer service industry). Add to that, employees that truly believe in your product and services and you’ve hit the jackpot!
I will certainly recommend your company and services to others. Thank you!
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